Скачать с ютуб CCaaS | Contact Center as a Service | VirtualComm в хорошем качестве

CCaaS | Contact Center as a Service | VirtualComm

For more CCaaS, Contact Center as a Service info, go to https://virtualcommllc.com/ccaas/ You don't need me to tell you how tough it can be to run a premise based contact center. You already know that contact center is the face and voice of your company. Your customers and prospects decide to work with your company based upon the interactions with your service reps, right? But so often the C level makes cost cutting decisions about the contact center without consulting the contact center leader. You're always having to support the crazy promises made by sales and marketing. But suppose for a moment that by moving a contact center to the cloud, it could drastically supercharge the quality of the customer experience. Fast growing organizations are finding that the future of the customer experience is with CCaaS. Now CCaaS or contact center as a service is a cloud based customer experience solution that allows contact center leaders to utilize a third party software and hardware. They specialize in it and they constantly maintain upgrade and troubleshoot it. You don't have to. So why do contact center leaders choose CCaaS as their customer experience solution. First, with CCaaS these contact center leaders can scale their business on a dime, whether due to market seasonal or objective changes. Number two, CCaaS is an operational expense. So, you don't have to make any large capital investments. These contact center leaders can also choose a pay as you go model. Number three, CCaaS allows these contact center leaders to test new functionality and applications without investing big bucks and relying on they're already stressed IT departments. Four, whether there's a natural disaster or human error, CCaaS lets you recover with little to no downtime. Thanks to built-in redundancy. The boss will love that. Number five, along with security and freedom, CCaaS solutions provide user friendly real time functional data. Making it easier for contact center leaders to intelligently run their businesses. The right CCaaS solution integrates directly with the most advanced CRM, workforce management, quality monitoring, UCaaS and voice apps along with API's for web interfaces. Now that's real power. Of course, there are dozens of good and bad CCaaS suppliers. So how do you know which supplier is right for your company? That's where a vendor neutral technology advisor, VirtualComm LLC comes in. So why do today is contact center leaders turn to a vendor neutral technology advisor, VirtualComm LLC instead of going directly to the suppliers? Well, there are a couple of reasons. With the vendor neutral technology advisor, Virtual Communications LLC, you get the benefit of a quality solution crafted to meet your needs. You'll gain access to multiple suppliers. This technology advisor, Virtual Communications LLC has already pre-qualified without having to negotiate contracts with any of them. These technology advisors aren't required to meet any supplier sales quotas. Meaning that they provide you truly unbiased best fit recommendations. Not the one that's going to pad their pockets. What about customer support for when things go wrong. They always do. A technology advisor, Virtual Communications LLC is invested in your company long term. Their loyalty is to your business, not whatever supplier they happen to jump to from one year to the next. This technology advisor, VirtualComm LLC fights for you like a true partner should to get your issues resolved before during or after a CCaaS solution is installed. So that's it. CCaaS solutions are cutting edge scalable and extremely cost effective and a vendor neutral technology advisor, VirtualComm LLC helps you choose the best option. No strings attached. Want to learn more. Contact us and let's talk about what your contact center needs are today. 814-317-6470