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Do's and Dont's in the Workplace: Don't Surprise People

🔗 Join Ryan & Todd's Scrum.org courses: https://buytickets.at/agileforhumansllc DON'T SURPRISE PEOPLE! Avoid Surprising People (01:18) - In the workplace, surprising someone, especially a superior, can lead to adverse outcomes. Communicate information early to prevent unexpected surprises in meetings or projects. Over-Communicate (04:03) - It’s better to over-communicate than under-communicate. Keeping people informed reduces surprises and helps maintain transparency, trust, and effective collaboration. Impacts of Surprises (03:05) - Surprises can damage professional relationships and trust. Being caught off-guard in a meeting, especially with bad news, can have significant professional consequences. Practical Examples (05:16) - In Scrum, a product owner should never be surprised by the team's progress during a Sprint review. Proper communication ensures alignment and prevents misunderstandings. Surprises Erode Trust (07:16) - Surprises can damage trust in the workplace, which is hard to rebuild. A high level of communication helps maintain a strong "say-do ratio" and clear expectations. Explore more: 📖 "Unlocking Business Agility with Evidence-Based Management: Satisfy Customers and Improve Organizational Effectiveness" on Amazon -- https://amzn.to/4690qJy 📖 "Fixing Your Scrum: Practical Solutions to Common Scrum Problems" on Amazon -- https://amzn.to/46dAQTC ✅ Subscribe to this channel for Agile, Scrum, and Kanban insights: https://www.youtube.com/agileforhuman... 🌐 Connect with Agile for Humans: 📘 Website - https://agileforhumans.com/ 🐦 Twitter -   / agileforhumans   🔗 LinkedIn -   / agile-for-humans-llc   🔍 The Evidence-Based Company - https://theevidencebasedcompany.com/ 📧 Email - [email protected] Join this channel to get access to the perks and exclusive videos:    / @agileforhumans   #agile #scrum #ebm #agileforhumans #scrummaster #scrumtraining #leadership #management #leadershipdevelopment