Скачать с ютуб How to Handle Millions of Conversations with AI & Automation in CX в хорошем качестве

How to Handle Millions of Conversations with AI & Automation in CX

Are you facing a challenge in managing millions of customer interactions across multiple platforms? The answer? AI and automation. In this webinar get insights about how to leverage these cutting-edge technologies to streamline customer experience (CX) management at scale. Speakers: Krishna Gautam, Vice President Customer Experience, Urbanic Vijay Vittal, Product Lead, Locobuzz This insightful session will dive into the key strategies and technologies behind AI-powered customer interactions. We’ll explore how automation helps brands handle high volumes of customer queries with speed, efficiency, and personalization—without losing the human touch. Whether you're handling customer queries through social media, email, or chat, this webinar will offer actionable insights on maximizing customer satisfaction while minimizing operational costs. Key Takeaways: Discover how AI and automation can transform your customer experience strategy. Learn best practices for handling millions of conversations without sacrificing personalization. Explore real-life examples of how AI-powered systems manage complex customer queries. Understand the role of natural language processing (NLP) in analyzing customer sentiment and improving response accuracy. Identify the key metrics for measuring the success of AI and automation in CX. Gain insights into the future of AI in customer service, including potential advancements and trends. This webinar is an invaluable opportunity for anyone looking to stay ahead of the curve in the customer experience space. Whether you're just starting your AI journey or already leveraging automation, you'll walk away with actionable strategies to implement in your own organization. Learn from industry experts, explore practical use cases, and discover how to achieve scalable, customer-centric growth through the power of AI. Don’t miss out on this chance to transform your customer experience strategy with AI and automation!