The video discusses a customer's experience with a pair of Persol sunglasses, made by Luxottica, that broke after only two months. The customer details their frustrating experience with Luxottica's warranty process, including long wait times, unresponsive customer service, and a denial of their claim despite an independent inspection concluding the glasses were not mishandled.
67835 8 лет назад 3:01This video explores the sunglasses industry, revealing how one company, EssilorLuxottica, has gained a dominant position through mergers and acquisitions. The video examines the company's vertical integration, its impact on pricing and quality, and the potential consequences for consumers and the environment.
544927 2 года назад 12:22