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Learn the fundamentals of process improvement to eliminate waste and focus on the customer. Søren Pommer uses the example of a manufacturing process to show the differences between a traditional organisation and a flow based one. This is applicable to all industries. TIMESTAMPS: Classic Organisation Structure 0:13 The issue with this structure 1:17 Flow Optimisation 2:32 Process Mapping 3:08 Flow Unit 4:24 Secondary needs 7:30 SUMMARY: - Draw a process map - Consider your different departments and functions, how do they meet in a process hierarchy - Document all tasks & checklists associated with the people carrying out this process - Question how much of the activities in this process were truly value-adding - Go through all of the process' documented activities - Are these processes carried out in a stable and standardised manner consistently? - Is there waste which can be eliminated from these activities? - Tackle the bottlenecks found with lean tools like 5S & A3 Leave us a comment if you have any further questions!