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To help mental health/dementia care professionals cement learning concepts and demonstrate application of skills, two localised videos have been produced that focus on ‘Engaging Resistant Clients’ and ‘De-escalating Conflicts’ via a total of 6 case scenarios. We encourage all to use it for your own learning or in your training materials. This video covers the following points: 1) Hallucination, agitation and suspicion 2) Aggressive behaviour 3) Suicidal ideation and self-harm —— Connect with us: ‣ AIC Website: https://aic.sg ‣ AIC Blog: https://aic-blog.com ‣ Facebook: / aicsingapore ‣ Instagram: / aic_singapore ‣ YouTube: / aicsingapore ‣ TikTok: / aicsingapore ‣ LinkedIn: / agency-for-integrated-care-singapore ‣ mosAIC Blog: https://aic-mosaic.sg/ ‣ mosAIC Facebook: / sgmosaic Want to stay updated with Eldercare and Caregiving information? ‣ Subscribe to AIC’s monthly eNewsletter: https://zc.vg/sf/t34qc The Agency for Integrated Care (AIC) seeks to create a vibrant Care Community enabling people to live well and age gracefully. AIC coordinates and facilitates efforts in care integration to achieve the best care outcomes for our clients.