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Through this 5-webinar series, we aim to discuss and share valuable solutions to challenges that are linked with the design and the implementation of a comprehensive Performance Management architecture. During each episode, The KPI Institute’s representative will invite a guest practitioner from the corporate world, with the purpose of sharing insights and a practical methodology to use and apply, having one core principle in mind: Performance Improvement. For this episode, Andrea Minelli will revisit, in a much more nuanced session, a very challenging aspect when implementing or re-designing a Performance Management System within an organization. That aspect is linked to securing the needed understanding and support from all stakeholders. We will share real-life practices and contexts related to the way in which engagement, involvement, and transparency can drive a performance-driven culture, which in turn will be able to sustain that all-important buy-in and hence ensure the success of the performance measurement system. • Who is the sponsor for the PMS implementation? • Policies, processes, SLAs • Roles and responsibilities • Communicate and communicate • Involve individuals in all levels of PMS to secure buy-in All episodes are free and open for registration. Book the dates in your calendar and prepare your questions. About the Facilitator Andrea Minelli is the Head of Professional Services SEA. He is a researcher, facilitator, consultant, and practitioner, experienced in the deployment and implementation of Performance Management Frameworks. About the Guest Nur Isnita Ibrahim Head of Performance Planning KLCC Property Holdings A highly motivated and goal-oriented professional, with a background in strategic & corporate planning. From reviewing strategic plans and performance drivers, to developing feasibility studies and coordinating business budget cycle processes, Mrs. Nur Isnita Ibrahim focuses on organizational growth and sustainability.