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What would you do if the food at the restaurant was good but the customer service was not good or didn't meet your expectations? If we are paying for a service in return we should have satisfaction with the customer service provided no matter who attends. I visited this restaurant in Nový Hrozenkov located in Czech Republic Moravia region. I wanted to get traditional Czech food but there was not much food to choose neither nothing in my interest so I decided I would just go for a beer and fried chicken and boiled potatoes which is really basic food but it is a common dish here. The food was good but the service was not up to my standards. I do not expect to pay for a service and to feel like I am not getting my worth in return. When I first walked in the restaurant premises the worker was already sitting outside smoking I walked passed him and he didn't even say hello. I then sat down and I waited for 5 minutes and the didn't even come to my table to ask "what I would you like to order". I then went inside the restaurant because I felt as if I waited long enough and then the waiter came in the restaurant behind me. I asked him for a menu for traditional food. He then gives me a menu and tells me what they have while speaking to me he did not even make eye contact. I went back outside then I decided to go back in to see if there was another menu where they have traditional food and there it was a menu with traditional Czech food. I then went back to my seat then he approaches me and asked "what would you like" in a unpleasant way. He brings the food and does not even say enjoy your meal which I am quite used to when I go restaurants in Czech Republic. After I have the food and everything is finished I go to pay as I leave and say thank you goodbye, in the process he starts speaking in a friendly manner with other customers and to what I heard he hardly said bye when I was leaving. Overall the food was good but I was not pleased with the service. Follow me Instagram: andretravelerr - https://www.instagram.com/andretravel... TikTok: andretravelerofficial - https://www.tiktok.com/discover/andre... Stream.cz: https://www.stream.cz/sluzba/andre-ce... Facebook: Andre Traveler - / andretravelercestovatel