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On 20 June 2024, over 200 participants gathered in person in Vienna and online for the 11th SUERF-UniCredit Foundation Research Prize and Workshop to discuss the topic “AI in Banking and Finance”. AI and notably GenAI promise multiple use cases in banks and financial firms, and many financial firms are already actively working on integrating them in various business areas. This development will have far-reaching implications for banks’ and other financial firms’ business, including the form how services are provided, the scale and type of employment in the banking and finance industry, competition among financial service providers and the financial sector’s profitability. The use of GenAI will also have important implications for customers’ user experience. The link between digital literacy and financial inclusion will require particular attention. Financial firms also have to face resulting challenges for data protection across multiple jurisdictions and in line with the upcoming European AI act. At the system level, the spreading of AI may have implications for financial stability, to which financial regulation and supervision will have to respond adequately. This workshop was organized on the occasion of the award of the 11th SUERF-Unicredit Foundation Prize. By bringing together top experts, the workshop offers an overview of the current state of play, as well as opportunities and challenges regarding the use of AI in the financial industry. Speakers and timeline: 00:00:10 - Opening address: Robert Zadrazil, Country Manager Austria, UniCredit 00:08:41 - Keynote lecture “(Un)known (Un)knowns: Thoughts on AI‘s Impact on Banking & Beyond”: Christoph Bornschein, Cofounder and Chairman TLGG Moderation: Ernest Gnan, Secretary General, SUERF 00:59:15 - Presentation of winning papers & discussion - moderation: Ernest Gnan 01:00:28 - “Through Rose-Tinted or Dark Lenses: How Bank Manager Sentiment Affects Lending and Risk”: Thibault Cézanne, ZEW Mannheim 01:16:27 - “Maximally Machine-Learnable Portfolios”: Maximilian Goebel, Bocconi University 01:35:40 - Panel - moderation: Stefan Bruckbauer, UniCredit Bank Austria 01:37:48 - “Harnessing GenAI to enhance efficiency and customer experience in banking, while adhering to AI European legislation”: Alessandro Barardi, Head of Analytics & Artificial Intelligence, UniCredit 01:51:50 - “Artificial Intelligence – intelligent enough for the real world?” Rainer Glaser, Partner, Financial Services & Digital, Oliver Wyman 02:03:18 - “AI in banking: an incremental game changer”: Miriam Fernandez, Director, AI Research specialist, Analytical Innovation, S&P Global 02:17:35 - “Intelligent financial system: How AI is transforming finance”: Vatsala Shreeti, Economist, Bank for International Settlements 02:34:07 - Discussion and Q&A 03:03:15 - Concluding remarks and farewell: Ernest Gnan Presentation slides: https://www.suerf.org/events/ai-in-ba... For more information on SUERF see: https://www.suerf.org/ For future SUERF events see: https://www.suerf.org/events/ For SUERF Policy Notes and Briefs see: https://www.suerf.org/publications/su... Become a SUERF member: https://www.suerf.org/membership/ © SUERF 2024. Views expressed are those of the speakers only and not necessarily of their affiliated institutions.